Online Safety

Online safety is an integral part of children’s education in today’s digital world and is embedded in their learning at school. We also want to help our parents, carers and children improve their own understanding of online safety issues so they can learn to use the Internet and all digital media in a safe and secure way.

If anyone encounters harmful content online or via social media they should report it to the platform provider in the first instance.

SWGfL Report Harmful Content

The Report Harmful Content button has been developed to offer anyone living in the UK a simple and convenient mechanism for gaining access to reporting routes for commonly used social networking sites, gaming platforms, apps and streaming services alongside trusted online safety advice, help and support. It also provides access to an online mechanism for reporting online harm to the RHC service for those over the age of 13 where an initial report has been made to industry but no action has been taken. RHC will review content in line with a site's community standards and act in a mediatory capacity where content goes against these.

On their website you can find advice about reporting the following eight types of online harm:

  • threats,
  • impersonation,
  • bullying or harassment,
  • self-harm or suicide content,
  • online abuse,
  • violent content,
  • unwanted sexual advances,
  • pornographic content and
  • other harmful content. 

They are unable to take reports about terrorism related content or sexual images of under 18s but they will link you to Action Counters Terrorism or the Internet Watch Foundation, as appropriate.

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The information below is also intended to support parents, carers, pupils and staff.

CEOP Reporting

CEOP is a command of the National Crime Agency and is dedicated to tackling the sexual abuse and exploitation of children and young people. CEOP helps children and young people under the age of 18 who have been forced or manipulated into taking part, or are being pressured to take part, in sexual activity of any kind. This can be both online and offline. The CEOP Safety Centre offers information and advice for children and young people, parents and carers and professionals. You can visit the CEOP Safety Centre and make a report directly to CEOP by clicking the Click CEOP button. Online bullying or other online concerns should not be reported to CEOP and children and young people should be directed to speak to an adult they trust, and/or referred to Childline, if they would like to speak to someone about how they are feeling.

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Online Safety Guides

How to clean your Devices

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Wellbeing During Isolation

Mental Well being Isolation Poster


A guide to Instagram


A guide to TikTok

Netflix Guide

A guide to Netflix

Disney Guide

A guide to Disney+


A guide to Snapchat


A guide to WhatsApp


A guide to Facebook


A guide to House Party


A guide to YouTube


A guide to Zoom


A guide to Twitch


A guide to Twitter


A guide to Fornite


A guide to Minecraft

App & Play Store

A guide to the App & Play Store



Online Resources

Net Aware

A website providing information to children and their parents about social networking sites, games and apps

Internet Matters

Working with online safety experts, Internet Matters guides you through the many issues children can experience when using the Internet

So you got naked online (SEND version)

‘So you got naked online…’ is a resource that helps and advises young people who may find themselves in a situation where they (or a friend) have put a sexting image or video online and have lost control over that content and who it’s being shared with.


Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline